We’ve assembled the most frequently asked questions about Eversense into one place. Got a question that you can’t find the answer to? Contact us.
Yes. Go to Main Menu > System Set Up > Help Me Set Up and select the tutorial you would like to review again.
Removing an Eversense® CGM user from your list means you will no longer be able to remotely monitor their glucose data. To add a user back to your list, contact the Eversense® CGM user to send you a new invitation.
1. Swipe the Eversense® CGM System user’s name on the Home Page to the left.
2. Tap “Delete”. A warning will ask you to confirm you want to remove the Eversense® CGM user.
3. Tap “Yes” to permanently remove this person from your list. The Home Page will no longer show the user in your list.To add a user back to your list, contact the Eversense® CGM user to send you a new invitation.
Note: It can take up to 2 hours for the Eversense® CGM user to see that you are no longer in their Circle on their Eversense® CGM App.
If you already have an Eversense® account, you do not have to create a new one to use Eversense® NOW.
If you DO NOT already have an Eversense® account
As an invited Circle member, you will receive an email invitation to join the Circle. To accept the invitation, you will need the Eversense® NOW App.
You can manage any pending invitations you may have received within the Circles Menu. You have the option to either Accept or Decline each pending invitation.
To Accept an Invitation:
To Decline an Invitation:
Certain app store requirements require mobile apps to provide users with the ability to initiate account deletion.
If you delete your account, it is permanent, and you will no longer have access to your CGM data on the app, or in your Eversense® DMS account. If you are using the Eversense® NOW App, you will no longer be able to remotely view Eversense® data. You cannot use the same email address to create a new account. To initiate account deletion, tap Delete Account on the log in page.
Still have questions?
The Eversense team is dedicated and ready to provide the answers and support you need. Simply click the link below.
The Eversense® 365 Continuous Glucose Monitoring (CGM) System is indicated for continually measuring glucose levels for up to one year in people (18 years and older) with diabetes. The system is indicated for use to replace fingerstick blood glucose (BG) measurements for diabetes treatment decisions. Fingerstick BG measurements are required for calibration one time a week after day 13, and when symptoms do not match CGM information or when taking medications of the tetracycline class. The sensor insertion and removal procedures are performed by a health care provider. The Eversense 365 CGM System is a prescription device; patients should talk to their health care provider to learn more.
For important safety information, see bit.ly/eversensesafety
Eversense, Eversense 365 Continuous Glucose Monitoring, and the Eversense logo are trademarks of Senseonics, Incorporated. All other trademarks are properties of their respective owners and are used solely for informative purposes. No relationship or endorsement should be inferred or implied.
Apple Watch® is a product of Apple, Inc., and may be separately purchased from an authorized Apple retailer. Apple Watch is not included with the Eversense CGM System. Android is a trademark of Google LLC.
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